In March 2020, states were catapulted into unprecedented times facing a global health pandemic that upended economic conditions and impacted many, if not all, functions under the purview of State Chief Administrators.

As a leader of state government operations, now is the time to reflect on necessary changes required by quick pivot points and determine long-term outcomes in a changed world. NASCA’s Rapid Response Series offers considerations for immediate action as well as more long-term steps to sustainability.